Do you have a passion for the restaurant industry and technology? Are you the unofficial Tech Support for your family and friends? Are you looking for a friendly and supportive team environment where your problem solving skills are challenged on a daily basis? Are you tired of the 9 to 5 life or looking for flexible full time hours? TouchBistro is looking for a Product Support Technician to join our growing team to support our global customers when they need it most. We pride ourselves on a team built out of restaurant professionals and technically savvy individuals.
This role is part of the Customer Success Department and focuses on technical product support for our POS software. The goal is to maintain a strong active customer community, resulting in increased customer retention rates.
ALL ABOUT YOU
WHY CHOOSE US?
TouchBistro is an award-winning iPad Point of Sale system, built for restaurant people by restaurant people. We’re a team of thinkers, builders, doers, and innovators. While many of us have experience working at restaurants, some of us just have a true passion for the industry.
We’re venture backed by some of the best tech VCs in the world and are partnered with top innovators in the mobile, food, and payment industries.
We’re global and growing! TouchBistro is used in more than 100 countries worldwide and has offices in NYC, Austin, Chicago, London and headquarters in Toronto. We’re a fast-moving, ever-evolving company on a mission to change the way restaurateurs do business and help them succeed through our products and services, but we need talented, passionate people to help!
So, what do you say? Are you ready to become part of something awesome?
TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed.
Requests for accommodation due to a disability can be made at any stage of the recruitment process.