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Manager, Financial Systems and Operations

We are a group of passionate individuals working towards making TouchBistro the #1 global POS product. We are all about ownership, giving each member the tools, support, and freedom to succeed. Above all else, we value personal and professional growth, true teamwork and collaboration, and celebrating each other's wins while still driving to achieve even more. We are fun, scrappy, and aren’t afraid to take risks. If this sounds like a team you’d like to be a part of, get in touch!

The Manager, Financial Systems and Operations is responsible for working closely with the Director of Finance to enhance the quality of data, develop and manage SaaS KPI reporting, and provide insight into the strategic decision making process. This role requires a thorough understanding of various internal reporting systems, and will oversee the accuracy of data.



  • Manage and mentor a team of financial analysts, set financial objectives, and provide insight into key trends 
  • Validate data sources/information to create the single source of truth 
  • Identify gaps and implement processes to enable internal reporting systems to integrate and report on consolidated data 
  • Identify errors and improve the quality of data and KPIs including creating controls 
  • Track and analyze key operational and financial metrics across the organization 
  • Develop dashboards and summarized views for the Director of Finance and Senior Executives to highlight trends and performance against KPIs 
  • Conduct trend analysis and act as liaison between Finance and other departmental leaders for operational information and tracking of data 
  • Work cross-functionally to enhance operational data and reporting including providing a Finance lens to the database build project 
  • Assist the Director of Finance with integration work as part of any new acquisition or software purchase 



  • Bachelor's degree in Industrial Engineering (BEng), Computer Science (BSc) 
  • MBA would be preferred 
  • 3-5 years Experience working with SaaS metrics and operational data
  • Advanced MS Excel Skills (Vlookup, PIVOT, IF functions) and/or SQL, Python, and R 
  • Preferred Experience with NetSuite, SalesForce, and Zuora 
  • Experience working with large data sets and experience implementing systems 
  • Ability to work in a fast-paced, deadline driven environment utilizing agile methodology 



TouchBistro is an award-winning iPad Point of Sale system, built for restaurant people by restaurant people. We’re a team of thinkers, builders, doers, and innovators. While many of us have experience working at restaurants, some of us just have a true passion for the industry.

We’re venture backed by some of the best tech VCs in the world and are partnered with top innovators in the mobile, food, and payment industries.

We’re global and growing! TouchBistro is used in more than 100 countries worldwide and has offices in NYC, Austin, Chicago, London and headquarters in Toronto. We’re a fast-moving, ever-evolving company on a mission to change the way restaurateurs do business and help them succeed through our products and services, but we need talented, passionate people to help!

So, what do you say? Are you ready to become part of something awesome?




TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.


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