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Marketing Operations Specialist

Want to join a creative, passionate, and fast-paced marketing team? We value personal and professional growth, true teamwork, and celebrating each other's wins while still driving to achieve even more. We are fun, scrappy, and aren’t afraid to take risks. If this sounds like your kind of team, keep reading!

TouchBistro is looking for a Marketing Operations Specialist to help an extraordinary group of marketers and ensure our marketing processes are efficient and effective. We are looking for someone who loves the technical parts of marketing and has the ability to fully utilize & optimize our marketing technology stack to improve operational effectiveness.


YOUR DAY-to-DAY

  • Bring our marketing campaigns to life by partnering with internal stakeholders and executing on the tactical steps needed
  • Collaborate with a variety of teams to ensure campaigns are launched on time with an excellent level of quality
  • Own email deployment, from building and scheduling marketing emails, to ensuring audience segmentation is accurate
  • Develop Marketo forms for landing pages and websites
  • Ensure all marketing campaigns are accurately tagged for reporting 
  • Monitor sync between Marketo and Salesforce, resolving potential sync issues in a timely manner
  • Help manage file structure and naming conventions, ensuring programs, campaigns, and landing page URLs are all consistent in their naming and arranged accurately in appropriate folders
     

ALL ABOUT YOU

  • You have 1+ years experience in a similar role, ideally using Marketo (or the likes) and Salesforce
  • You thrive in a fast paced environment with tight deadlines 
  • You are curious, motivated, detail-oriented and a self-starter who isn’t afraid of rolling up your sleeves
  • You have a technical mindset with an analytical method to solving problems
  • You’re familiar with buyer journeys, the lead-opportunity lifecycle and the B2B “funnel”
  • Knowledge of HTML/CSS
  • Sufficient knowledge in email marketing and privacy regulations (specifically CAN-SPAM, CASL, GDPR). 
  • Google Analytics Certification is always a plus!
     

WHY CHOOSE US?

TouchBistro is an award-winning iPad Point of Sale system, built for restaurant people by restaurant people. We’re a team of thinkers, builders, doers, and innovators. While many of us have experience working at restaurants, some of us just have a true passion for the industry.

At TouchBistro you’ll join a fun, vibrant and rapid growth environment where you’ll work with individuals who share the same values of being passionate, innovative, accountable, collaborative and respectful. We offer great benefits such as stock options, career progression, professional development, volunteer days, health/dental benefits, Friday lunches and more!

So, what do you say? Are you ready to become part of something awesome?

 

 

TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.

 

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