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Business Analyst

Finance is a team of agile and like-minded individuals striving to create structure amongst the chaos of a growing startup. Our team’s focus on meeting objectives and enhancing processes is a function of each individual’s direct contribution with every milestone being commended along the way.

We are constantly looking for ways to empower our team members through opportunities to grow both personally and professionally, as our team leaders place great emphasis on early responsibility and are willing to embrace new suggestions or change.

If you are interested in working alongside a team of passionate individuals and striding beyond the expectations of the nine to five, all in the cool, collaborative environment of a startup, please get in touch!

The Business Analyst position is responsible for working closely with the Director of Finance to improve processes, maintain and improve data integrity, and identify and communicate key insights. This individual will possess strong attention to detail and will be a team player in assisting the Finance Team.


  • Define configuration specifications and business analysis requirements
  • Understand the integration points amongst the key financial systems and recommended process improvements
  • Perform quality assurance testing
  • Define reporting and alerting requirements including building exception reports
  • Own and develop relationship with department leaders, working with them to optimize and enhance our integration
  • Help design, document and maintain system processes
  • Report on technical issues or questions and make recommendations to finance team
  • Communicate key insights and findings to finance team
  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value for financial reporting
  • Lead projects aimed at driving financial and operational performance
  • Assisting the CFO and Director of Finance with projects to provide insight into the strategic decision making process
  • Conduct trend analysis and market research to provide insight into business performance


  • Previous experience in Business/Systems Analysis or Quality Assurance (1-3 years minimum)
  • Strong analytical and understanding of financial metrics (experience with SaaS preferred)
  • Advanced MS Excel Skills
  • Preferred Experience with NetSuite and SalesForce
  • Strong attention to detail
  • Ability to work in a fast-paced, deadline driven environment
  • Self-driven, results-oriented with a positive outlook
  • Must have strong written & verbal communication skills, interpersonal skills, ability to work independently, ability to work with a team, critical thinking, organizational skills and knowledge of competency in finance and analysis


TouchBistro is an award-winning iPad Point of Sale system, built for restaurant people by restaurant people. We’re a team of thinkers, builders, doers, and innovators. While many of us have experience working at restaurants, some of us just have a true passion for the industry.

We’re venture backed by some of the best tech VCs in the world and are partnered with top innovators in the mobile, food, and payment industries.

We’re global and growing! TouchBistro is used in more than 100 countries worldwide and has offices in NYC, Austin, Chicago, London and headquarters in Toronto. We’re a fast-moving, ever-evolving company on a mission to change the way restaurateurs do business and help them succeed through our products and services, but we need talented, passionate people to help!

So, what do you say? Are you ready to become part of something awesome?

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